Professionals with drug and alcohol problems

Drug & alcohol problems at work

Accreditation of Castle Craig Alcohol and Drug Clinic

HIS (Health Improvement Scotland)

  • Castle Craig scored six ‘excellent’ grades and five ‘very good’ grades.

The latest inspection took place in September 2015. This was an unannounced inspection, as part of a regular system of inspections that all healthcare institutions are subject to. The inspection was extensive and the inspectors searching in their scrutiny of compliance with the quality assurance systems and the standards set by HIS.

The inspectors said:

“HIS are satisfied beyond doubt that staff are professional, trained and motivated, and are extremely content”.

and

“Castle Craig Hospital is a lovely establishment that speaks for itself”.

Intertek ISO 9001:2008 certification of quality management 

  • Castle Craig received scores of 100% and three scores of 80% in the domains inspected.

Castle Craig has recently completed an Intertek ISO 9001:2008 certification of quality management inspection, the outcome was very successful with scores of 100% and three scores of 80% in the domains inspected.

Regulators and accreditation agencies including the CQC and Healthcare Improvement Scotland (HIS) need to see clear evidence that the highest of standards of clinical governance and management practices are in place and that government regulations and guidelines are being implemented.

Patient Satisfaction Survey

Castle Craig has recently completed a six month patient satisfaction survey. 96% of patients graded Castle Craig as either Good, Very Good or Excellent when assessing their Overall Stay. Grades and comments indicated a particularly high level of satisfaction with the team of staff in general.  No category was graded lower than 81%. Comments included:

"The most outstanding treatment for me"

"Keep doing what you’re doing right now and God bless you all!"

"Castle Craig has changed my life"